How to choose a tour operator

Not every trip to Africa requires going through a tour operator, but for many vacations, it just makes more sense to go with a company that specialises in travel to Africa. This is not necessarily the case if you’re planning a long weekend in Marrakech, then it’s a simple matter of booking flights and finding the right Riad to stay at. The same could be said if you’re visiting Cape Town for a week.

You might miss out on some insider tips or discounts a specialised tour operator can offer, but you’ll still have a great time with just a guide book to lead the way.

Some people think they’ll save money by booking a trip independently, but that’s NOT true for many African itineraries. Yes, tour companies get a percentage of what you pay for the trip.

But the discounts they can pass along to their clients through their relationships with properties and ground operators, often more than makes up for it. And you can book some wonderful trips with budget operators that utilise local transport that can save you both time and money.

If you are planning to go on safari

It’s almost impossible to plan a good safari itinerary without help from an expert, especially if it’s your first time in Africa. There are an overwhelming amount of safaris to choose from, let alone destinations. Many different types of accommodations ranging from simple campsites to luxury cottages complete with plunge pool and personal butlers are available. A safari in a 4x4 Land Cruiser, canoe, hot air balloon and boat is very enjoyable.

You can spot wildlife from the back of a horse, camel, or elephant. Also, you can walk among a herd of zebra, or spend an afternoon playing soccer with Maasai children. There are rainy seasons and dry seasons that affect the quality of roads, wildlife patterns and camp locations.Planning a safari is time consuming and difficult to figure it out on your own.


When you are travelling to more than one country, or have less than a month to travel

Africa is huge and the infrastructure is not so great in many countries. This means that getting from A to B can be difficult unless you are familiar with the transport options available. Even if you discover you can get from Arusha to Kigali on Air Rwanda, chances are the schedule may change at the last minute and you could miss tracking those gorillas. If you have several months to cover a region, then obviously time is not so much of an issue and waiting a few extra days to catch a ferry or bus is not a problem. But if you have just two weeks to spend in Africa, it’s worth using a tour operator.

Airline schedules within Africa remain somewhat flexible, are not always easy to book independently, and charter services can also be sporadic. Booking all your transport within your safari/vacation with one Tour Company will help if plans change.

Renting a car with a driver from a reputable company is paramount since you will be very dependent on them for their driving, navigating, guiding and language skills. Even if you are planning to see a number of different places within the same country, using a tour operator will help you plan your time. Covering 100 miles in Tanzania can take all day during certain seasons, and in certain regions and national parks. You need the expert knowledge or you’ll end up spending the whole time travelling between places and not enjoying them.


You have specific needs and wants

If you are vegetarian, pregnant, diabetic, travelling with small children, unable to walk up steps, terrified of catching malaria, or have any special desires to see specific animals, people, art, music – use a tour operator. If you’d like your kids to eat at 6pm, need a fridge to store your medication, or would love to shop at a local market – a knowledgeable travel agent can make it happen for you. It’s your vacation, let someone else do the worrying and planning for you.

Using a tour operator also means that you have someone who is accountable to you if things do not go according to what you have planned and paid for.


Travel responsibly

It’s not always easy to figure out if a property is locally owned, if their staff are treated well, or if they are truly environmentally conscious. Since “eco-friendly” is almost a marketing term at this point, the best way to ensure your trip is truly responsible, is to use a tour operator that vets each property and ground operator that you are paying for.


Safety and security

Most countries in Africa are stable and safe, but politics and natural disasters happen. A good tour operator stays up to date with elections, weather hazards and high crime areas. A small skirmish in northern Kenya may not make headline news, but a specialised tour operator will know about it and can redirect your safari to keep you safe. If the rainy season is looking very heavy in southern Africa – then perhaps switching your itinerary around to include more internal flights rather than road transfers, would be a good idea. This would be very difficult to accommodate on your own. Many local lodges and hotels cannot accept foreign credit cards, so making reservations can lead to arduous bank transfers, which also feel less than safe.

Pin It on Pinterest

Share This

Share this post with your friends!